{"id":744,"date":"2021-02-01T09:39:09","date_gmt":"2021-02-01T09:39:09","guid":{"rendered":"https:\/\/fidesmv.es\/?page_id=744"},"modified":"2024-10-29T10:22:17","modified_gmt":"2024-10-29T10:22:17","slug":"politique-de-qualite","status":"publish","type":"page","link":"https:\/\/fidesmv.es\/?page_id=744&lang=fr","title":{"rendered":"Politique de qualit\u00e9"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_image=\u00bbhttps:\/\/fidesmv.es\/wp-content\/uploads\/2021\/01\/group-of-lawyers-discussing-contract-together-in-P4N6DFA-1-scaled.jpg\u00bb custom_padding=\u00bb100px||100px||true|false\u00bb custom_padding_tablet=\u00bb\u00bb custom_padding_phone=\u00bb\u00bb animation_style=\u00bbslide\u00bb animation_direction=\u00bbtop\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.17.4&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|70px||50px|false|false\u00bb custom_padding_tablet=\u00bb\u00bb custom_padding_phone=\u00bb|0px||0px|false|true\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h1>Politique de qualit\u00e9<\/h1>\n<p>&nbsp;<\/p>\n<p><span><\/span><\/p>\n<p>La Direction de FIDES \u00e9tablit et tient \u00e0 jour une politique de qualit\u00e9 qui d\u00e9finit ses objectifs et o\u00f9 elle refl\u00e8te l&#8217;orientation de toutes les activit\u00e9s de l&#8217;entreprise d\u00e9crites dans le syst\u00e8me. Cette politique qualit\u00e9 est d\u00e9clar\u00e9e obligatoire et est diffus\u00e9e \u00e0 l&#8217;ensemble du personnel en veillant \u00e0 sa compr\u00e9hension par tous.<\/p>\n<p>Il est d\u00e9velopp\u00e9 dans les points suivants :<\/p>\n<p><strong>Satisfaire pleinement les besoins du client<\/strong>, fournir \u00e0 nos clients des services professionnels ind\u00e9pendants et de haute qualit\u00e9, effectuer notre travail conform\u00e9ment aux normes d&#8217;audit g\u00e9n\u00e9ralement accept\u00e9es, \u00e9mises par l&#8217;Institut des auditeurs agr\u00e9\u00e9s des comptes d&#8217;Espagne et\/ou publi\u00e9s par l&#8217;Institut de Comptabilit\u00e9 et d&#8217;Audit, afin d&#8217;atteindre les objectifs suivants\u00a0:<\/p>\n<p>\u2013 Obtenir l&#8217;assurance raisonnable que tout le personnel professionnel, \u00e0 tout niveau de responsabilit\u00e9, conserve ses qualit\u00e9s d&#8217;ind\u00e9pendance, d&#8217;int\u00e9grit\u00e9, d&#8217;objectivit\u00e9 et de secret professionnel.<\/p>\n<p>\u2013 Obtenir l&#8217;assurance raisonnable que le personnel professionnel a la formation et la capacit\u00e9 n\u00e9cessaires pour nous permettre de remplir ad\u00e9quatement les responsabilit\u00e9s et les fonctions qui lui sont assign\u00e9es.<\/p>\n<p>\u2013 D\u00e9cider de l&#8217;acceptation de la continuit\u00e9 des clients, en tenant compte de notre ind\u00e9pendance et de notre capacit\u00e9 \u00e0 fournir un service ad\u00e9quat et en tenant compte de l&#8217;int\u00e9grit\u00e9 de la Direction et de ses Actionnaires.<\/p>\n<p>\u2013 Obtenir une assurance raisonnable que la planification, l&#8217;ex\u00e9cution et la surveillance des travaux ont \u00e9t\u00e9 r\u00e9alis\u00e9es conform\u00e9ment \u00e0 nos exigences de qualit\u00e9, en s&#8217;assurant que les rapports d&#8217;audit \u00e9mis par FIDES sont adapt\u00e9s aux circonstances.<\/p>\n<p>Pour r\u00e9pondre \u00e0 ces objectifs, toutes nos actions sont men\u00e9es en pensant \u00e0 nos clients.<\/p>\n<ul>\n<li><strong>Mettre en \u0153uvre la philosophie d&#8217;am\u00e9lioration continue<\/strong><span> <\/span>dans le but d&#8217;obtenir des services de plus en plus satisfaisants pour nos clients. \u00c0 cette fin, un<span> <\/span><strong>Programme d&#8217;objectifs F.4.01 de qualit\u00e9<span> <\/span><\/strong>sera \u00e9tabli annuellement et des efforts seront faits pour d\u00e9velopper chez tout le personnel une mentalit\u00e9 de am\u00e9lioration constante de leur lieu de travail, non seulement en d\u00e9tectant les d\u00e9fauts et leurs causes, mais \u00e9galement en reconnaissant les d\u00e9fauts potentiels et leur \u00e9limination \u00e0 temps.<\/li>\n<li><strong>Obtenir la motivation de tout le personnel<\/strong><span> <\/span>comme condition essentielle pour l&#8217;avenir de l&#8217;entreprise. La Direction est pleinement convaincue que le succ\u00e8s de l&#8217;entreprise d\u00e9pend fondamentalement de la performance de ses collaborateurs, elle se donne donc les moyens de s&#8217;assurer que l&#8217;ensemble du personnel se sente motiv\u00e9 et participe aux actions d&#8217;am\u00e9lioration de la Qualit\u00e9. Il \u00e9tablira tous les m\u00e9canismes n\u00e9cessaires pour<span> <\/span><strong>am\u00e9liorer la communication interne<\/strong><span> <\/span>\u00e0 tous les niveaux de l&#8217;entreprise.<\/li>\n<li><strong>G\u00e9rer les risques<\/strong><span> <\/span>de mani\u00e8re pr\u00e9ventive, en \u00e9vitant l&#8217;acceptation de clients qui pourraient nuire \u00e0 l&#8217;image de l&#8217;entreprise parce qu&#8217;ils se trouvent dans des secteurs \u00e0 haut risque avec un faible contr\u00f4le interne ou <span> <\/span><strong>d\u00e9tecter<span> <\/span><\/strong>les clients d\u00e9j\u00e0 accept\u00e9s qui, en raison des circonstances du march\u00e9 ou de la situation \u00e9conomique, pourraient \u00eatre potentiellement<span> <\/span><strong>dangereux.<\/strong><\/li>\n<\/ul>\n<p>La Direction est consciente que pour que les orientations ci-dessus soient effectivement mises en \u0153uvre dans l&#8217;entreprise, elle doit mettre \u00e0 la disposition du personnel les moyens mat\u00e9riels et humains n\u00e9cessaires, qu&#8217;elle s&#8217;engage \u00e0 mettre \u00e0 disposition.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.7.7&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#f9f9f9&#8243; custom_padding=\u00bb20px||20px||false|false\u00bb global_module=\u00bb574&#8243; locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/fidesmv.es\/wp-content\/uploads\/2021\/01\/Logo-1-e1729882188857.png\u00bb alt=\u00bbabout fides\u00bb title_text=\u00bbLogo\u00bb _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb15%\u00bb width_tablet=\u00bb\u00bb width_phone=\u00bb50%\u00bb width_last_edited=\u00bbon|phone\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.17.6&#8243; _module_preset=\u00bb4be56c38-d95c-4d8d-aa61-16caa318ce2f\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p><span style=\"color: #333333;\"><a href=\"mailto:contactanos@fidesmv.es\" style=\"color: #333333;\">contactanos@fidesmv.es<\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#434343&#8243; use_background_color_gradient=\u00bbon\u00bb background_color_gradient_stops=\u00bbrgba(67,67,67,0.84) 0%|rgba(67,67,67,0.84) 100%\u00bb background_color_gradient_overlays_image=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(67,67,67,0.84)\u00bb background_color_gradient_end=\u00bbrgba(67,67,67,0.84)\u00bb background_image=\u00bbhttps:\/\/fidesmv.es\/wp-content\/uploads\/2021\/01\/Objeto-inteligente-vectorial.jpg\u00bb background_blend=\u00bbmultiply\u00bb custom_padding=\u00bb20px||19px||false|false\u00bb background_color_gradient_stops_tablet=\u00bbrgba(67,67,67,0.84) 0%|rgba(67,67,67,0.84) 100%\u00bb background_color_gradient_stops_phone=\u00bbrgba(67,67,67,0.84) 0%|rgba(67,67,67,0.84) 100%\u00bb global_module=\u00bb573&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb1152px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bb14fbba57-dbb6-4a5c-9812-24d7498d38e2&#8243; text_font_size=\u00bb12px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<a href=\"https:\/\/fidesmv.es\/?page_id=597&#038;lang=fr\"><span style=\"color: #ffffff;\">QUI SOMMES NOUS<\/span><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bb14fbba57-dbb6-4a5c-9812-24d7498d38e2&#8243; text_font_size=\u00bb12px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<a href=\"https:\/\/fidesmv.es\/?page_id=609&#038;lang=fr\"><span style=\"color: #ffffff;\">AUDIT<\/span><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bb14fbba57-dbb6-4a5c-9812-24d7498d38e2&#8243; text_font_size=\u00bb12px\u00bb text_orientation=\u00bbcenter\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<a href=\"https:\/\/fidesmv.es\/?page_id=621&#038;lang=fr\"><span style=\"color: #ffffff;\">FORENSIC<\/span><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bb14fbba57-dbb6-4a5c-9812-24d7498d38e2&#8243; text_font_size=\u00bb12px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<a href=\"https:\/\/fidesmv.es\/?page_id=602&#038;lang=fr\"><span style=\"color: #ffffff;\">CONTACT<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||3px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bb14fbba57-dbb6-4a5c-9812-24d7498d38e2&#8243; text_text_color=\u00bb#a3a3a3&#8243; text_font_size=\u00bb12px\u00bb link_font=\u00bb||||on||||\u00bb link_text_color=\u00bb#a3a3a3&#8243; text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]Fides 2022. Tous droits r\u00e9serv\u00e9s | <a href=\"https:\/\/fidesmv.es\/?page_id=675&#038;lang=fr\" target=\"_blank\" rel=\"noopener noreferrer\"> Avis l\u00e9gal <\/a> | <a href=\"https:\/\/fidesmv.es\/?page_id=680&#038;lang=fr\" target=\"_blank\" rel=\"noopener noreferrer\">Pol\u00edtique de Privacit\u00e9<\/a> | <a href=\"https:\/\/fidesmv.es\/?page_id=670&#038;lang=fr\" target=\"_blank\" rel=\"noopener noreferrer\">Politique de Cookies<\/a> | <a href=\"https:\/\/fidesmv.es\/?page_id=744&#038;lang=fr\" target=\"_blank\" rel=\"noopener noreferrer\">Politique de Qualite<\/a> | \u00c9labor\u00e9 par Kuombo | D\u00e9velopp\u00e9 par <a href=\"https:\/\/dualtec.es\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dualtec<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politique de qualit\u00e9 &nbsp; La Direction de FIDES \u00e9tablit et tient \u00e0 jour une politique de qualit\u00e9 qui d\u00e9finit ses objectifs et o\u00f9 elle refl\u00e8te l&#8217;orientation de toutes les activit\u00e9s de l&#8217;entreprise d\u00e9crites dans le syst\u00e8me. Cette politique qualit\u00e9 est d\u00e9clar\u00e9e obligatoire et est diffus\u00e9e \u00e0 l&#8217;ensemble du personnel en veillant \u00e0 sa compr\u00e9hension par [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":157,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-744","page","type-page","status-publish","has-post-thumbnail","hentry"],"lang":"fr","translations":{"fr":744,"en":565,"es":332,"de":752},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/fidesmv.es\/index.php?rest_route=\/wp\/v2\/pages\/744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fidesmv.es\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fidesmv.es\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fidesmv.es\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fidesmv.es\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=744"}],"version-history":[{"count":2,"href":"https:\/\/fidesmv.es\/index.php?rest_route=\/wp\/v2\/pages\/744\/revisions"}],"predecessor-version":[{"id":1392,"href":"https:\/\/fidesmv.es\/index.php?rest_route=\/wp\/v2\/pages\/744\/revisions\/1392"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fidesmv.es\/index.php?rest_route=\/wp\/v2\/media\/157"}],"wp:attachment":[{"href":"https:\/\/fidesmv.es\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}